Loading... Please wait...

Our Newsletter


Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

  • Please allow at least 3-5 business days for your order to be processed.*
  • Free shipping applies to orders over $50 shipped in the continental US via standard USPS Mail.
  • For overnight orders, please follow your order with a call and know that the overnight order is shipped the next business day and some locations take 2 days even when they are shipped overnight. So we request that you contact us by calling (615)426-7652, or via email  pauloverstreetmusic@gmail.com to ensure timely delivery.

* additional time may apply during holidays - Thanksgiving & Christmas allow more time for mail, no guarantees to arrive before Christmas the week before holiday unless you pay for overnight shipping*

Returns Policy

You may return most new, unopened items within 30 days of delivery for store credit or a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please call Andi Miller Smith at (615) 952-3999 or email andi@pauloverstreet.com and mail product back to our po box.